Will you be traveling this summer? Be sure to let us know so that it won’t raise red flags when you use your debit card far away from home.
Assist Us… By Notifying Our Customer Service Department If You Travel Outside a 500 Mile Radius Of Your Home Zip Code Area.
Call Customer Service at 361.888.4451
Our system may block signature based transactions outside a 500‐mile radius of your home zip code area.
You should be able to use your debit card as a PIN based transaction at ATM’s or merchants with PIN keypads, as these are not affected by the blocking system. This will not block Internet transactions.