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ID Theft Protection
ID THEFT APPLICATION FORMValueBank Texas has partnered with Deluxe and are pleased to bring you Deluxe Provent, an integrated suite of identity theft protection services that provides identity theft protection on all fronts, including Prevention, Detection and Restoration.
Service and Monthly Cost Per Person
ID Restoration $1.00
ID Protect $4.25
Restoration and Internet Monitoring
ID Protect Plus $7.95
Restoration, Internet Monitoring
and Credit Monitoring
Prevention, Detection & Restoration
ValueBank Texas and Deluxe are pleased to bring you Deluxe Provent, and integrated suite of identity theft protection services that provide identity theft protection on all fronts.
ID Restoration:
A dedicated specialist is assigned to assist identity theft victims with recovery. The service also includes advancement of out-of-pocket costs related to recovery and is backed by the EZShield Promise. Complimentary prevention, detection and restoration services will be provided for up to one year.
Internet Monitoring
Ongoing searches of data and records available on the internet to identify and know risks associated with up 14 different consumer identity elements, such as credit card information.
Credit Card Monitoring:
Daily monitoring and alerts to notify you of certain activities associated with your credit files. Sign up at any ValueBank Texas branch or contact ValueBank Texas at 361.888.4451 and ask for customer service.
Service and Monthly Cost Per Person
ID Restoration $1.00
ID Protect $4.25
Restoration and Internet Monitoring
ID Protect Plus $7.95
Restoration, Internet Monitoring
and Credit Monitoring
Identity thieves are becoming more sophisticated and more aggressive. Identity theft is among the fastest growing, personally disruptive crimes in the U.S. It can happen to anyone, but you can take steps to protect yourself today!
Take immediate steps to begin protecting your identity and financial reputation. Enrollment is easy. Complete the simply form linked above, mail or drop off at any ValueBank Texas branch. If you have any questions please call (361)888-4451 ask for customer service
Once you have signed up you will receive an email or letter. Follow instructions to activate your account. Click the link to activate your account: ACTIVATE ID THEFT ACCOUNT
Warning Do Not Reply to Text Messages About Deactivated Cards
Warning Do Not Reply to Text Messages About Deactivated Cards…
We encourage you NOT to reply to any text message or phone messages stating your debit or credit card has been deactivated. It is NOT ValueBank Texas. If you have any questions regarding a message from ValueBank Texas please contact our customer service number at 361.888.4451
Always think before you click on links or images in an email, instant message or on web sites. Be cautious when you receive attachments even if you know and trust the sender. It is still prudent to use caution when navigating pages and clicking on links or images.
Mortgage
With a One Time Close Construction Loan
Debit Card
Select from a variety of designs today…
Click Here To Request Personalized Debit Card
Increase purchasing flexibility and convenience with a ValueBank Texas personalized debit card. Select from several designs including the official debit card for the Corpus Christi Hooks! Stop by any branch to sign up and get your photo taken today.
Designs include:
- High School Spirit Cards for: Aransas Pass, Ingleside, Orange Grove, Portland, Port Aransas, and Rockport.
- Pet Lover Designs
- Corpus Christi T-Heads
- Texas Pride
- Fishing
- Surfing
Planning a Trip for Spring Break?
PLANNING A SPRING BREAK VACATION?
If you plan on using your debit card while traveling and will travel more than 500 miles from home or out of the U.S. then you should notifying our customer service department.
Important Travel Transaction Notice: ValueBank Texas actively works to protect your accounts from fraudulent transactions. To aid in the prevention of fraud happening to you, we have taken steps to monitor and possibly block fraudulent transactions.
Our system may block signature based transactions outside a 500‐mile radius of your home zip code area.
You should be able to use your debit card as a PIN based transaction at ATM’s or merchants with PIN keypads, as these are not affected by the blocking system. This will not block Internet transactions.
Informing us of your upcoming travel plans outside the 500‐mile radius from your home zip code area will allow us to minimize the potential of disrupting/blocking your signature based transactions during your trip.
AGAIN, PLEASE NOTIFY US BY CALLING
Ask for customer service before you travel, if your plans take you outside of a 500‐ mile radius. Let us know where you are going and how long you plan to be there so we can take steps to make sure this blocking does not occur.
If you do encounter a blocked signature based Debit Card transaction when traveling,call ValueBank Texas at 361.888.4451 and ask for customer service. Once we identify you as the account holder, we can release any blocking on your transaction.
Corpus Christi Branch Telephone Numbers
Main 361.888.4451 Midtown 361.851.9390 Southside 361.985.8900
Texas Branch Telephone Numbers
Aransas Pass 361.758.8511 Ingleside 361.776.2541 Orange Grove 361.384.2433 PortAransas 361.749.5264 Portland 361.643.8334 Richmond 281.633.9110 Rockport 361.729.4212
Business Bill-Pay
Business BillPay is Fast, Secure and Easy… Online BillPay.
In order to use Online Bill Pay, you must be registered as an internet banking customer.
Login to Internet Banking.
If you’re not an Internet banking customer, you can still see a demonstration of this service
Important Message
ValueBank Texas is not affiliated with Mo Money or any other tax preparer. There are some tax refund checks that are drawn on ValueBank but control and distribution of the funds is handled by an third party refund processor who may be contacted at 1-855-872-8411.
Gold & Silver Star
For those milestones in life
ValueBank Mobile
Bank AnyTime – AnyWhere – ValueBank offers Android App, iPhone App, Mobile Browser Banking and SMS Banking.
Instructions available below on how to sign up!
VALUEBANK MOBILE BANKING
ValueBank Texas Mobile Banking allows you to bank on the go! It’s free to download and offers easy access for managing your bank accounts. Use your current Internet banking user ID and password to login and start banking today!
- Mobile Banking Features: (Update 2.0 Apps Coming Soon)
- Check Your Balances
- Transfer Funds Between Accounts
- Pay Bills (that are already setup)
- Locate ATMs and Banking Centers With Just a Touch
- Branch contact and location information available throughout the app
- Locate a branch with the directional image maps
If you are a current Internet banking customer you can access your accounts with our new iPhone or Android app (download – see below) or with any web-enabled mobile device by going to valuebanktexas.mobi
View our interactive guide - VBT Mobile Banking Demo
ValueBank Mobile Banking Apps are now available on the App Store and Android Goggle Play App Area
Pre-setup for iphone: Make sure you have sync your phone recently. Check the version of OS on your phone 4.0 or better is needed. Change settings to allow cookies and enable/allow Java Scripting.
Click on the App Store icon or the Android icon below to download ValueBank Mobile.
Note: Important Information on ValueBank Mobile
Must be a ValueBank Texas Internet banking customer. Click here to signup for internet banking
Pay Bills – Must be a BillPay customer and your billing accounts must be setup prior to using the bill pay feature on your iphone.
Locate ValueBank ATMs and Banking Centers using the GPS system provided by your iphone. (This is limited to locating our banking centers and ATMs). Please refer to your carrier for any fees that may apply.
SMS TEXT BANKING
SMS Text Banking allows registered users to receive balance and transaction information via text messaging.
Features: When the customer sends a text/SMS message requesting information, we send a reply text with the requested information within seconds.
How To Access
- To enroll, simply text “enroll vbt” to 39257 from your mobile device.
- We’ll call you within one business day to verify information and then activate the service.
- Then, text any of the commands below to the same number as needed (no login credentials are necessary).
Note: COMMANDS ARE NOT CASE SENSITIVE
REQUEST RESPONSE
BAL Available balance for all enrolled accounts
BAL + Acct Nickname Available balance for the specified account
HIST Five most recent transactions for all enrolled accounts
HIST + Acct Nickname Five most recent transactions for the specified account
HELP A list of text commands, (BAL, HIST, SUSPEND)
SUSPEND SMS service for the enrolled user will be suspended