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Category Archives: Alerts
Important Message
ValueBank Texas is not affiliated with Mo Money or any other tax preparer. There are some tax refund checks that are drawn on ValueBank but control and distribution of the funds is handled by an third party refund processor who may be contacted at 1-855-872-8411. ...
Important Change to U.S. Savings Bonds
Important Change to U.S. Savings Bonds
Paper savings bonds will no longer be sold at financial institutions after December 31, 2011. But they’re not going away – electronic savings bonds can be purchased online through TreasuryDirect.
Already have paper savings bonds? Existing paper bonds are still valid and will earn interest for 30 years from the issue date or until redeemed. You can continue to cash savings bonds here.
To learn more go online to ...
Important Travel Transaction Notice
Important Travel Transaction Notice: ValueBank Texas actively works to protect your accounts from fraudulent transactions. To aid in the prevention of fraud happening to you, we have taken steps to monitor and possibly block fraudulent transactions.
Assist Us... By Notifying Our Customer Service Department If You Travel Outside a 500Mile Radius Of Your Home Zip Code Area
Our system may block signature based transactions outside a 500‐mile radius of your home zip code area.
You ...
Top Ten Cyber Security Tips
1. Think Before You Click
Always think before you click on links or images in an email, instant message or on web sites. Be cautious when you receive attachments even if you know and trust the sender. It is still prudent to use caution when navigating pages and clicking on links or images.
2. Use Hard to Guess Passwords
Developing a good password practices will help keep your personal information and ID more secure. Include characters, upper and lowercase letters, numerals and ...
Internet Alerts
New Log-In Security Change For Internet Banking Customers
For security reasons, we will be eliminating usage of social security numbers as the User ID after the initial log in.
When you initially log into the Internet Banking site use your social security number. After you log in you will be prompted to change your USER ID (not your password). Please read and follow all instructions carefully. If you have any questions or problems, please contact customer service at 361-888-4451 or ...
Transaction Notice
Ensuring Transaction Accuracy
The accuracy of your transaction is very important to us.
Please help us ensure this by:
Giving us your full attention
Refraining from cell phone use or other distractions
Verifying deposit amount prior to leaving teller window or drive thru
Counting cash withdrawals prior to leaving teller window or drive thru
Bills will be checked for counterfeit detection prior
to being accepted for deposit.
Any counterfeit bills found will not be included in ...
Temporary Liquidity Guarantee Program
ValueBank Texas is Participating in the
FDIC's Transaction Account Guarantee Program
NOTICE OF CHANGE IN TEMPORARY FDIC INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS
All funds in a “noninterest-bearing transaction account” are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010, through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC’s ...
Overdraft Priviledge
Overdraft Privilege is not a line of credit.
For Overdraft Privilege approval - Personal checking accounts will be evaluated, open for at least 30 days and are maintained in good standing.
Overdraft charges may be imposed on any overdraft created by check, in person withdrawal, or other electronic means as applicable.
Overdrafts resulting from checks and other debits paid from your account will be assessed a $27.50 charge per item.
Overdraft balances, including all non-sufficient ...