Skilled in evaluating, building, installing, testing, maintaining and supporting PCs and laptops, peripherals, operating systems and applications.

• Installs and supports desktop and networked printers.
• Provides technical assistance and training to end-users.
• Responds to problem/service requests submitted on help desk system.
• Carries out department and branch moves.
• Assists with small and large-scale PC-related projects.

Qualifications

A minimum of 1 year of PC hardware/software support experience. 

• In-depth knowledge of computer hardware and software technologies. 
• Comprehensive knowledge of Microsoft desktop operating systems and desktop applications. 
• Familiarity with enterprise helpdesk software packages.
• Strong troubleshooting and organizational skills required.
• Ability to multi-task and must be results-oriented.
• Exceptional customer service orientation and strong verbal and written communication skills.
• Ability to lift PCs and monitors. . 
• Ability to travel to each branch location.  Requires personal vehicle and proof of insurance.
• High School Diploma or Equivalent required. 
• College degree or currently working on degree a plus.