Fraud Center

Important Numbers

Federal Trade Commission

 Better Business Bureau (BBB)

  • BBB Consumer Helpline 361.852.4949
  • offers simple steps for keeping your identity safe.
  • Stop Unwanted Calls -National Do Not Call Registry 1.888.382.1222
  • Stop Unwanted Mail – Direct Marketing Association 1.212.768.7277, ext 1888
  • National Foundation for Credit Counseling 1.800.388.2227
  • Get a Free Copy of Your Credit Report 1.877.322.8228


Top Ten Cyber Security Tips

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Think Before You Click
Always think before you click on links or images in an email, instant message or on web sites.  Be cautious when you receive attachments even if you know and trust the sender.  It is still prudent to use caution when navigating pages and clicking on links or images.
Use Hard to Guess Passwords
Developing good password practices will help keep your personal information and ID more secure.  Include characters, upper and lowercase letters, numerals and symbols.
Avoid Phishing Scams
Phishing is a form of identity theft in which the intent is to steal your personal data.  Do not reply to emails that ask you to “verify your information” or to confirm your user-id and password.
Shop Safely Online
When shopping online, always know who you’re dealing with.  When submitting payment information look for the “lock” icon on the browser’s status bar to be sure your information is secure during transmission.  Always pay by credit card and keep a paper trail.
Protect Your Identity
Many websites track visitors.  Know that data is collected about you as a result of your online activities.  Most legitimate web sites include a privacy statement located at the bottom of the home page that details the type of personal information the site collects, whom it is shared with and how the information is used.
Dispose of Information Properly
Before discarding your computer or portable storage devices erase or “wipe” data from the hard drive.
Protect Your Children Online
Discuss and set guidelines and rules for computer use with your children.  Monitor your child’s online activities.  Consider using parental control tools that are provided by Internet Service Providers and available for purchase.
Protect Your Portable Devices
Secure your portable devices to protect both the device and the information contained on the device.  Change default passwords on devices i.e. on your Bluetooth.  Establish a password on all devices.  Encrypt data and data transmissions whenever possible
Secure Your Wireless Network
Wireless networks are not as secure as the traditional “wired” networks, but you can minimize the risk on your wireless network by enabling encryption, changing the default password, changing the Service Set Identifier (SSID).
Back-Up Important Files
Back-up your important files minimally on a weekly basis.  Don’t risk losing your important documents, images or files.