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At ValueBank Texas, we take identity theft very seriously.

ValueBank Texas is just as concerned about protecting your identity as you are. To help prevent fraud, we offer products and services to protect you.


Report Lost or Stolen Debit Card  |  (800) 472-3272     Report Lost or Stolen Credit Card  |  (800) 367-7576


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Introducing CardValet®  |  Your card, on your terms.


CardValet® allows you to turn your debit card “on” or “off” anytime. When they’re “off”…no one can use your cards. Turn them “on” when you’re ready to use them:

  • Helps safeguard your cards from fraud
  • Lets you define areas where your card can be used
  • Limit purchase by the type of merchant
  • Set limits on the dollar amount

Instantly change your settings, giving you complete control over your debit card.

 



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Identity Theft Protection

To help prevent fraud, we now offer identity protection plans that are affordable and effective. Sign up at any ValueBank Texas branch or contact ValueBank Texas at (361) 888-4451 and ask for customer service.

Learn More

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ID Theft Kit.

Think your ID has been stolen? Here’s how to begin getting it back.

Card Skimmers:

Across the U.S., consumers are finding fraudulent charges on their bank or credit accounts or money withdrawn from accounts despite their debit and credit card never leaving their possession.

Do you know what to do if it happens to you?

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Protect Yourself From Identity Theft:

Your identity is one of the most valuable things you own. It’s important to keep your identity from being stolen by someone who can potentially harm your good name and financial well-being.

Here are helpful tips to help protect your identity.

Read More

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Security & Trust

Watch our Online Security videos to understand how we best secure and insure your money is protected.

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