A live visual of the card cancellation process.

Debit Card Security Management

Misplaced your debit card? We have you covered! You can turn your ValueBank Texas debit card ‘On’ and ‘Off’ all from your mobile app. Follow these simple steps…

    • Open Your ValueBank Texas Mobile App
    • Click ‘More’ on the bottom right
    • Tap “Manage My Cards’ under the Services Category
    • Toggle the button next ‘Block Card’ to temporarily block your debit card

If you need to report your lost or stolen card, please call…

Lost or Stolen Debit Card  |  (800) 472-3272

Lost or Stolen Credit Card  |  (800) 367-7576

How can we help you?

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To help prevent fraud, we offer products and services to protect you.

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At ValueBank Texas, we take identity theft fraud seriously.

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ValueBank Texas takes great pride in being there for our customers and community.

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