Dear Valued Customer:
At ValueBank Texas we take the security of your private information very seriously. We protect and secure your financial and personal data using proven multi-point security methods. We continually monitor our website and other platforms to protect you from fraudulent activity and unusual transactions.
It has come to our attention that there is a website or websites, posing as ValueBank Texas’ website. These sites may appear almost identical to our website, but they are not a legitimate ValueBank Texas secure website.
To ensure you are using our true, secure website, please make sure you see the following security measures:
Our website address is https://www.valuebanktexas.com. The prefix https:// insures that our website is secure. Sites with a prefix of only http:// should not be considered secure.
Our website contains all necessary security certificates, and you should see a padlock in the web address bar indicating the website has a security certificate. You can click on this padlock and you should be able to see that the security certificate for the website is registered to ValueBank Texas.
If you log into our Online Banking, when you click the Sign In button on our website, you should see that you are directed to our Online Banking site, which is registered with our Online Banking partner. Again, you should see the prefix https:// and the padlock indicating a security certificate.
The next time you log into your Online Banking, you may be asked to re-register your device and answer your pre-defined security questions before entering your password. These precautions are to ensure the security of your financial information, but we apologize in advance for the inconvenience this may cause you.
At this time, there have been no reports of ValueBank Texas customers falling victim to this hoax. However, if you do not see the security measures outlined above, do not log into the site.
As always if you have any questions or concerns, please contact your local branch or our customer service department at (361)888-4451 Option 3.