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Fraud Prevention

 

 

Why Fraud Awareness Matters to ValueBank Texas

 

Fraud and financial scams are increasing in both frequency and sophistication. Scammers often impersonate trusted institutions, including banks, government agencies, or familiar companies to trick you into revealing personal information or transferring funds.

At ValueBank Texas, we believe preventions starts with awareness. We’re committed to helping you recognize the red flags, protect your financial information, and know exactly what to do if you experience suspicious activity.

 

Know the signs

Monitor the balances of your financial accounts. Look for unexplained charges or withdrawals. Know that ValueBank Texas  will NEVER ask for your personal information via email or text message unless YOU initiated the contact. If you get an unexpected email or text message that looks like it’s from us, you should call us immediately and NOT respond.

 

Here are a few signs to watch for:

•Failing to receive bills or other mail signaling an address change by the identity thief.

•Receiving credit cards for which you did not apply.

•Denial of credit for no apparent reason.

•Receiving calls from debt collectors or companies about merchandise or services you didn’t buy.

 

Contact Us for Fraud

 

Outsmart fraudsters with these safety tips:

  1. Only share personal information with trusted sources.
  2. Carefully examine your bank and credit card statements to verify charges.
  3. Sign up for online delivery of all of your documents.
  4. Use two-step verification when it’s available.
Federal Trade Commission

For more tips on keeping your identity safe, visit the Federal Trade Commission website  https://consumer.ftc.gov/

 

If you suspect your identity has been stolen: 1) Call The Federal Trade Commission (877) ID THEFT, 2) Contact the three major credit bureaus to place a fraud alert on your record, 3) Maintain a log of each contact with authorities, 4) Or contact EZShield Resolution Specialist (866) 460-0095

 

Federal Trade Commission fraud page   https://consumer.ftc.gov/

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